Provides personalised consultation services to the USM community, offering expert guidance in User Education and Information Literacy, Reference and Advisory Services, as well as Academic and Research Support. Through these consultations, students, researchers, and academic staff are empowered to effectively discover, evaluate, manage, and utilise information resources, enhance their research capabilities, strengthen scholarly communication practices, and maximise the use of library resources and research tools. This service reflects the Library’s commitment to supporting excellence in teaching, learning, research, and innovation across the University.