Consultation

Article Delivery Service

• Article Request

  This service is provided for USM Community ONLY where USM Library users can request the article that is unavailable at USM Library from Malaysia Libraries Network (PERPUN) or Medical Library Groups (MLG). Only journal articles will be supplied, other item types will be rejected automatically. Your request will be processed within 4 working days except on weekends and public holidays.

  Form

• Article Request Service@USM Library Pay Per View (PPV)

  This service is provided for USM academic staff / administrative staff / postgraduate students ONLY. USM Library will buy the requested articles directly from the Journal Publishers. It is mandatory to check & confirm the article(s) requested is not available in USM's Library collection.

  Form

• Article Delivery Services Form

  (PERPUN/Medical Library Groups)

  This is a service where USM Library will cater request from Malaysia Libraries Network (PERPUN) or Medical Library Groups.

  Form

Live Chat

• Be clear about your needs: When you start a live chat conversation, be sure to explain your needs clearly.

• Be patient: Librarians/Library Staffs may be helping other customers at the same time, so be patient and wait your turn.
• Be polite: Librarians/Library Staffs are here to help you, so be polite and respectful.

Student Orientation